DARTECH Website Data Privacy Policy

Effective Date: September 5, 2025 | Last Updated: September 5, 2025

CRITICAL SCOPE NOTE: This Privacy Policy applies solely to information collected, processed, and stored via DARTECH's corporate marketing website located at www.dartech.ai (the "Site"). It does not govern data submitted, analyzed, or processed through DARTECH's proprietary business platform applications, commercial software products, or artificial intelligence solutions, which are subject to separate, comprehensive customer Master Services Agreements (MSAs) or product-specific data protection agreements.

DARTECH ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, disclose, and safeguard your data when you visit our Site. By accessing and navigating our Site, you acknowledge the data collection and usage practices described in this policy. If you do not agree with these practices, please discontinue your use of the Site immediately.

1. Information We Collect

Through your interactions with this website, we may collect the following categories of information:

a. Information You Voluntarily Provide

  • Contact and Professional Details: Name, email address, phone number, company name, and job title when you voluntarily fill out contact forms, subscribe to newsletters, request demonstrations, or communicate with our team.
  • Account Credentials: If applicable to secure portals or community sections hosted on this specific Site.

b. Automatically Collected Information

  • Technical and Usage Data: IP address, browser type, operating system version, referring URLs, specific pages viewed, clickstream data, and the precise times/dates of your visits.
  • Cookies and Tracking Technologies: System identifiers, cookies, tracking pixels, and web analytics data used to optimize website performance and monitor traffic patterns.

c. Sensitive or Special Categories of Data

DARTECH does not intentionally or knowingly collect sensitive personal data (e.g., information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or information concerning an individual's sex life or sexual orientation) through the Site. If any such data is inadvertently submitted, we will systematically delete it upon discovery.

2. How We Use Your Information

We process your personal data exclusively for transparent, lawful operational purposes, including:

  • To provide, maintain, optimize, and improve the performance and usability of our corporate website.
  • To respond dynamically to incoming inquiries, information requests, and sales or support contacts.
  • To maintain website security, prevent fraudulent activities, detect system errors, and ensure legal compliance.
  • To personalize your browsing experience and distribute authorized marketing communications or newsletters (with your explicit opt-in consent where required by applicable data protection frameworks).
  • To comply with binding legal obligations, regulatory frameworks, or to enforce our website Terms of Use.

2.f — Exclusion of Artificial Intelligence (AI) and Model Training Activities: For the absolute avoidance of doubt, DARTECH does not deploy artificial intelligence, machine learning algorithms, deep learning configurations, or automated profiling systems to analyze, process, parse, or evaluate any personal information collected via this corporate website. Furthermore, no data obtained through this Site (including form submissions and analytics logs) is ever utilized to train, retrain, fine-tune, test, or validate DARTECH's proprietary or third-party artificial intelligence models or algorithmic architectures.

3. Legal Basis for Processing

For visitors navigating our Site from the European Economic Area (EEA), the United Kingdom (UK), or jurisdictions with similar statutory protections, we process data based on the following distinct legal pillars under applicable regulations (such as the GDPR):

  • Consent: Applied specifically when you explicitly choose to subscribe to marketing newsletters or accept optional non-essential tracking cookies. You maintain the right to withdraw this consent at any time.
  • Contractual Necessity: Applied when processing is strictly necessary to fulfill a request initiated by you, such as delivering requested corporate documentation or responding to an operational inquiry.
  • Legal Obligations: Required when processing or retaining records is mandated by statutory laws, regulatory compliance structures, or lawful law enforcement requests.
  • Legitimate Interests: Applied to optimize website security, conduct core performance analytics, eliminate fraud, and systematically improve our public-facing digital infrastructure, balanced against your individual fundamental rights.

4. Data Retention

We retain personal information gathered through the Site only for the duration necessary to satisfy the specific business purposes outlined in this Privacy Policy, or as mandated to comply with statutory legal, tax, corporate reporting, and regulatory retention obligations. Where permissible, data may be completely anonymized or aggregated, removing all identifying characteristics, and stored indefinitely for long-term historical analytics, web architecture security optimization, and statistical research.

5. Sharing & Disclosure

DARTECH does not sell your personal information, nor do we share it with third parties for cross-context behavioral advertising. We strictly restrict disclosures to the following operational use cases:

  • Service Providers: We may share web data with authorized vendors contractually bound to provide infrastructure services, including website hosting, traffic analytics (e.g., Google Analytics), system security monitoring, and corporate email delivery tools. These providers are explicitly prohibited from using your data for any secondary purpose.
  • Legal Authorities: We may disclose information if required to do so by an enforceable subpoena, court order, regulatory mandate, or applicable national or international law.
  • Business Transfers: In the event of a corporate restructuring, merger, acquisition, joint venture, assignment, transfer, or sale of all or a portion of our assets, website-related database information may be securely transferred to the acquiring entity as part of standard business continuity.

6. Cookies & Tracking Technologies

We utilize essential, functional, and performance cookies alongside similar tracking technologies to facilitate core website navigation, analyze site interaction trends, and support standard optimization. You retain absolute control over your cookie preferences and may adjust, restrict, or disable cookies directly through your individual web browser settings. Please note that disabling essential tracking technologies may cause certain structural components of the Site to experience reduced functionality.

7. Data Security

DARTECH implements robust, industry-standard administrative, physical, and technical safeguards engineered to protect your personal data from unauthorized access, loss, alteration, or disclosure. These measures include comprehensive data encryption protocols (SSL/TLS in transit alongside database encryption standards at rest), restricted role-based internal access privileges, and structured security monitoring. While no digital system or online transmission can be guaranteed 100% secure, we take every commercially reasonable and legally required measure to safeguard your information.

8. International Data Transfers

The personal information we collect through the website may be transferred to, stored in, and processed within countries outside your native jurisdiction, including the United States, where our primary hosting infrastructure resides. To ensure an adequate level of data protection, we utilize verified legal transfer frameworks, including the execution of standard European Commission and UK Standard Contractual Clauses (SCCs) alongside equivalent international agreements, with our data hosting and cloud infrastructure partners.

9. Your Rights

Depending on your geographic jurisdiction and applicable local privacy legislation (such as the GDPR, UK GDPR, CCPA/CPRA, or various US state privacy acts), you may possess specific rights regarding your personal information, including:

  • The right to request access to and receive a structured copy of the personal information we hold about you.
  • The right to demand the prompt correction, rectification, or updating of inaccurate or incomplete data.
  • The right to request the deletion or erasure of your personal information, subject to statutory retention exceptions.
  • The right to restrict or object to our processing of your data, or request data portability.
  • The right to withdraw your consent at any time where processing is built upon prior consent.

To exercise any of these statutory rights, please submit a formal request to our designated privacy inbox at info@dartech.ai. We will review and respond to your request within the legally mandated timeframes corresponding to your jurisdiction.

10. Children's Privacy

DARTECH's corporate website, marketing assets, and professional solutions are targeted strictly toward a corporate, adult audience. We do not knowingly market to or collect personal information from individuals under the age of thirteen (13) pursuant to COPPA, or individuals under sixteen (16) in jurisdictions governed by the CCPA or GDPR. If we discover that a minor has circumvented restrictions and submitted personal data via our contact portals, we will immediately purge that information from our active databases.

11. Third-Party Links

Our Site may contain hyperlinks to external websites, platforms, or applications operated by independent third parties. DARTECH exercises no control over, and accepts no legal liability for, the separate privacy architectures, cookie practices, or content of those external destinations. We highly recommend reviewing the specific privacy policies of any third-party link before disclosing personal details.

12. Changes to This Policy

DARTECH reserves the right to amend, update, or rewrite this Website Privacy Policy at any time to reflect shifting regulatory frameworks, changes in web architecture, or corporate operations. When updates occur, we will adjust the "Last Updated" and "Effective Date" markers at the top of this document. We strongly advise checking this page periodically to remain informed of our ongoing commitment to data transparency.

13. Contact Us

If you have any questions, regulatory concerns, policy inquiries, or data protection requests regarding this policy or our website management practices, please contact our centralized compliance office at:

DARTECH – Privacy & Compliance Office

Email: info@dartech.ai
Website: https://www.dartech.ai